Frequently Asked Questions

Standard shipping takes 5–7 business days via USPS, UPS, or FedEx. Express shipping takes 2–3 business days. Overnight shipping via FedEx Priority delivers in 1 business day. We typically ship within 1–2 business days of your order being placed.

Yes! We offer free standard shipping on all orders over $75. For orders under $75, standard shipping is $6.99. Express shipping is 2.99 and Overnight shipping via FedEx Priority is $24.99.

We offer hassle-free 30-day returns. Items must be unworn, unwashed, and returned with original tags attached. To start a return, email us at [email protected] with your order number. Refunds are processed within 5–10 business days of receiving your return.

To exchange an item, return the original item within 30 days (following our return policy) and place a new order for the correct size or color. This is the fastest way to get the right item. Email us at [email protected] if you need assistance.

We accept PayPal, Visa, Mastercard, American Express, and Discover. All payments are processed through PayPal's secure, SSL-encrypted checkout. We do not store your credit card information on our servers.

Once your order ships, you'll receive a shipping confirmation email with your tracking number. You can use this number to track your package on the USPS, UPS, or FedEx website, depending on which carrier is handling your shipment.

Yes, we ship to Alaska and Hawaii! Standard shipping rates apply ($6.99), and delivery may take slightly longer than the continental US. Please note that Alaska and Hawaii are not eligible for the free shipping threshold. Estimated delivery for AK/HI is 7–10 business days.

We begin processing orders quickly! If you need to cancel or modify your order, please contact us within 2 hours of placing it at [email protected] or call (561) 555-0147. Once your order has been shipped, we cannot cancel or modify it, but you can return it using our 30-day return policy.

We're so sorry to hear that! Please email us at [email protected] within 7 days of delivery with your order number and clear photos of the damage or defect. We'll arrange a replacement or issue a full refund — no need to return the damaged item.

Garment care varies by item. Most of our clothing can be machine washed in cold water on a gentle cycle and tumble dried on low. For delicate items (like our Linen Blend Shirt Dress or Boho Festival Top), hand washing is recommended. Always check the care label inside your garment for specific instructions. To preserve colors and graphics, wash dark garments inside out.

Our clothing comes in sizes XS through 2XL, with some styles available in 3XL and 4XL. Please refer to the size chart on each product page for specific measurements. If you're between sizes, we recommend sizing up for a more relaxed fit. Our bottoms are sized by waist in inches (24–38).

Each product page includes a detailed size chart with measurements in both inches and centimeters. To measure, use a soft measuring tape: Chest — measure around the fullest part. Waist — measure around the narrowest part. Hips — measure around the fullest part. If you're still unsure, feel free to email us and we'll help you find the perfect fit.

Most of our clothing fits true to size. Some of our oversized styles (like the Street Art Oversized Tee) are designed to be worn loose — the product description will indicate if an item runs large or small. When in doubt, consult the size chart on the product page or contact us for guidance.

We currently offer gift-ready packaging for our Woven Leather Bracelet Set, which comes in a beautiful gift box at no additional charge. We do not currently offer gift cards, but we're working on adding this feature. Sign up for our newsletter to be notified when gift cards become available.

For bulk orders of 10 or more items (such as for events, teams, or organizations), please contact us at [email protected] with the items and quantities you're interested in. We'll work with you on pricing and logistics for larger orders.

Currently, we ship within the United States, including Alaska and Hawaii. We are exploring international shipping options and hope to expand in the future. Sign up for our newsletter to be the first to know when international shipping becomes available.

Absolutely. Our checkout is powered by PayPal, one of the world's most trusted payment platforms. All transactions are protected by SSL encryption, and we never store your credit card or banking information on our servers. Look for the padlock icon in your browser's address bar when checking out.

Once we receive and inspect your returned items, refunds are processed within 5–10 business days. The refund will be issued to your original payment method (PayPal or the credit/debit card used via PayPal). Please note that your bank may take an additional 3–5 business days to post the refund to your account.